Astrid Lindberg
Owner
Answers the day line, writes the estimates and decides who goes where.

Owner
I started this company to fix pipes in a place where they freeze. I answer the day line, write every estimate and decide which van goes where.
Most of the winter, the phone is about water that stopped or water that came back. We try to be plain about which one it is, what it will cost and when we'll be there.
The firm
Lindberg Plumbing is an owner and five plumbers, in a yard on Roosevelt Road. We work St. Cloud and the towns around it, and we don't send a van we can't staff.
In the cold months, one of the five carries the night phone for a week at a time. In a hard thaw we put everyone on the road, and we take active water first. If we can't be there soon, we say so and give you a number for another plumber.
A plumber answers the emergency line, day and night.
You get a written price before any pipe is cut.
We say what we couldn't fix, and why.

The crew
Six names. If one of them is at your door, you will have heard it on the phone.
Owner
Answers the day line, writes the estimates and decides who goes where.
Lead plumber
Water-service lines and frozen mains.
Service plumber
Frozen and split pipes in houses and rentals.
Service plumber
Cabins, seasonal homes and spring start-ups.
Service plumber
Water heaters and boilers when the cold is hard on them.
Apprentice plumber
Rides with a lead on every call.
Call the emergency line, or text a photo of the pipe.